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Patient Participation Group

We are a group of patients who are working with the Practice to help maintain the standards of care and services in the Practice.

We want patients who can give some time to meet and occasionally help us.

Our Aims:

  • To support the medical and administration staff
  • Give constructive feedback to help improve services to patients
  • Help in developing and improving the services offered
  • Assist in surgery events.

 

Who we are and what we do?

Our regular meetings are at 6 week intervals and sometimes we need some ideas followed up in between.  Currently we are looking at:

  • How to increase our group size
  • Patient involvement via e-mail or texting
  • How to reduced missed appointments
  • How we can improve patient involvement

We will always work with the Practice Manager, practice representative and the Doctors. 

Our role is to support all aspects of the practice that is is appropriate for us to be involved in.  We will not be directing the Practice service.

The government is encouraging all surgeries to have a patient group and we would like our group to be representative of the practice patient list.

Please think about joining us. 

This is a way of having your say in how the surgery is run.

How to get involved:

Contact Sue Hart (Practice Manager) - by giving your name and contact details to reception either by calling into the surgery personally or telephoning.

Given the wide diversity of patients at Leicester Terrace, we would welcome people from a broad range of backgrounds so we can be as sensitive as possible to racial, cultural and religious needs in any decisions we help make or services we recommend or support.

If you feel you have time and a skill to offer, please let us know; for example you may have time to visit the surgery to look at layout and the information screens; you may like writing articles for our newsletter; helping out at Flu Clinics; helping with patient surveys; have skills with computer or specific IT ideas; leaflet/notice  design; taking minutes of our meetings etc.

FIND OUT MORE!

You can contact a Patient Forum member directly to have a chat about the group.

Please ring our Chairman, Peter Stiling, on 07846 325986 or e-mail Peter at: Peterls67@live.co.uk

 
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