New Online Appointment Booking System
To make booking an appointment easier for you we are now using an on-line triage system.
To access this please click here: Request an Appointment
You can also use this link to make administrative queries such as requesting a sick note or requesting a repeat prescription?
For Nurse Appointments please call the surgery as normal.
If you are unable to get an appointment at your GP Surgery there are evening & weekend appointments available at Enhanced Access with a GP, Nurse or Health Care Practitioner.
For more information please Read more.
OLEA Same-day Video Consultation Booking
We are pleased to announce the launch of a new local Online consultation service, OLEA – OnLine Enhanced Access
OLEA will be managed in-house by the Northampton GP Enhanced Access Service, which you may have accessed in the past. You can make bookings via your GP practice reception team.
This service will work alongside the GP Enhanced access service, but OLEA will only be available during normal practice hours. OLEA will be managed by your trusted local GPs, who are familiar with local healthcare pathways, prescribing guidelines, and referrals. This change will allow us to be more efficient when dealing with your needs and greater control over appointment availability.
How will this benefit you?
- Additional video or telephone consultations
- Available healthcare when you need it.
- Greater visibility of available appointments, allowing us to plan and allocate them to better suit your needs
GP Enhanced Access – Pre-bookable Appointments available in the Evenings and Weekends
18:30 – 21:30 weekdays, 09:00 – 17:00 weekends
There are now more bookable GP and Nurse appointments available for Northampton patients, making it easier for you to be seen at a time that suits you including evenings, weekends and Bank Holidays.
To make an appointment at Northampton GP Enhanced Access Service please call your surgery on 01604 633682
Enhanced Access is an extension of your usual GP practice, it is not a walk-in-service, and you will need to make an appointment through your usual GP Practice reception.
You will be offered a face to face, Telephone or Video consultation, depending on your clinical need.
The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD. (ENTRANCE B)
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using System Online
- phone us on 01604 633682, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.