Appointments

Same-day Access Triage

We run a same-day access triage service, meaning our appointments are available on the day that you contact us.

To request a same-day appointment call reception or use our online triage from 08:00am.
For sick/fit notes or admin requests please call reception or use our online triage from 08:00am.

New Online Appointment Booking System Coming Soon

We will be switching to Rapid Health from Tuesday 20th May 2025
The practice will be switching to a new way in which patients can access our services.  Rapid Health is an online facility that allows patients to book appointments, without needing to phone the practice. Read more.


For Nurse Appointments please call the surgery as normal.

If you are unable to get an appointment at your GP Surgery there are evening & weekend appointments available at Enhanced Access with a GP, Nurse or Health Care Practitioner.

GP Enhanced Access – Pre-bookable Appointments available in the Evenings and Weekends

18:30 – 21:30 weekdays, 09:00 – 17:00 weekends

There are now more bookable GP and Nurse appointments available for Northampton patients, making it easier for you to be seen at a time that suits you including evenings, weekends and Bank Holidays.

To make an appointment at Northampton GP Enhanced Access Service please call your surgery on 01604 633682

Enhanced Access is an extension of your usual GP practice, it is not a walk-in-service, and you will need to make an appointment through your usual GP Practice reception.

You will be offered a face to face, Telephone or Video consultation, depending on your clinical need.

The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD. (ENTRANCE B) 

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using System Online
  • phone us on 01604 633682, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.