Your comments and suggestions are important to us, please email them to us at leicesterterrace.k83014@nhs.net or use the form below.
*THIS EMAIL ADDRESS IS NOT FOR REQUESTING APPOINTMENTS OR PATIENT CLINICAL REQUESTS E.G PRESCRIPTIONS, HOME VISITS, CLINICAL QUERIES, AND IS NOT MONITORED ON A DAILY BASIS*.
You will need to call reception 01604 633682 from 8am for same day appointments. Same day appointment access will close once all appointments have been filled.
Alternatively, you can access appointments and prescription requests through online services via our website. General queries will be acknowledged within 5 working days.
IF YOU HAVE A MEDICAL EMERGENCY CALL 999.
Non-urgent advice: Comments & Suggestions
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Non-urgent advice: Want to make a complaint?
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please first read the leaflet below. You can also call the surgery on 01604 633682 to speak to a member of the management team
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please first read the leaflet below. You can also call the surgery on 01604 633682 to speak to a member of the management team