Important News About Prescriptions

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 7th September 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

If you have a query please call between 11:00am and 3:00pm

Repeat Prescriptions

If you have registered with the system, 'SystmOne' then please click on the link above to order your prescription. Please contact reception if you would like your login details.

What are Repeat Prescriptions?

Some of our patients are placed by their doctor on a repeat prescribing system which allows them to receive medication for a limited period of time without having an appointment with the doctor.

How Can I Order My Repeat Prescriptions?

Our repeat prescription system is computerised and re-ordering is a simple matter. Attached to each prescription is a tear-off slip containing a complete list of your particular medication. Keep this and when you wish to re-order, tick the items you require.

At Leicester Terrace Health Centre we have a facility for the ordering of your repeat prescriptions on line, follow the link above to order yours...

Your request can be dropped into the surgery or posted, and we will endeavour to have it sent electronoically to the pharmacy within three working days of receipt, (7 days over Bank Holiday periods). It is no longer possible to collect your prescription from the surgery.

Remember to order in good time if you are using the postal system. 

We do not take requests for repeat prescriptions over the telephone.

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Repeat Prescription Queries

If you have a repeat prescription query, our prescribing team will be happy to take your telephone call after 11.00 am on (01604) 633682.


The pharmacy located in the building next to the surgery belongs to Bestway National Chemists Limited (Well Pharmacy) and we have no control over the service it provides.

Prescription Collection Service

If you take medication on repeat prescriptions you may wish to take advantage of a free service offered by several of the local pharmacies. They will offer to collect prescriptions from the surgery and have the medication ready for collection at an agreed time at their premises.

In certain special circumstances they may also be prepared to deliver, such as to the elderly, disabled and housebound.

If you wish to take advantage of this service you can find out which pharmacies participate by phoning your usual pharmacist or asking at the surgery reception.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.